Privacy Policy
Privacy Policy
At All Window Fashions, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website allwindow.com.au (the “Site”) and use our services (the “Services”). Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following types of personal information:
a) Personal Identification Information:
- Name
- Email address
- Phone number
- Mailing address
- Payment details (if applicable)
b) Non-personal Identification Information:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referring/exit pages
c) Cookies and Tracking Technologies:
We may use cookies and similar tracking technologies to enhance user experience, analyse usage patterns, and improve the performance of our Site. You can adjust your browser settings to refuse cookies, but this may affect your experience on our Site.
2. How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and maintain our Services
- To personalise your experience on our Site
- To improve, troubleshoot, and optimise our Site and Services
- To communicate with you, including sending newsletters, promotional materials, or updates (with your consent, where required)
- To process transactions and manage payments
- To comply with legal obligations or resolve disputes
3. How We Share Your Information
We will not sell, trade, or rent your personal information to third parties. However, we may share your personal information in the following situations:
- Service Providers: We may share information with third-party vendors or service providers who assist in delivering our Services (e.g., payment processors, email marketing platforms).
- Legal Compliance: We may disclose personal data when required to do so by law, or if we believe that such action is necessary to comply with legal processes, protect our rights, or respond to claims.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction.
4. Data Security
We implement reasonable physical, electronic, and administrative safeguards to protect your personal data from unauthorised access, loss, or misuse. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
5. Your Data Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete personal data.
- Deletion: You can request the deletion of your personal data (subject to certain conditions).
- Opt-out of marketing communications: You can unsubscribe from receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or by contacting us directly.
- Data Portability: You may have the right to request a copy of your personal data in a commonly used format.
If you wish to exercise any of these rights, please contact us at [email protected].
6. Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. International Data Transfers
If you are located outside of Australia, please note that your personal data may be transferred to, stored, and processed in countries that may have different data protection laws. By using our Services, you consent to the transfer of your data to these countries.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update this Privacy Policy, we will revise the “Effective Date” at the top of the page. We encourage you to periodically review this Privacy Policy for the latest information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at: [email protected] or (03) 9464 2269.